1. Processing Time
Some products has 2-3 days processing time for our international shipments
2. Shipment Time
local shipment. 2-5 working days delivery time
International Shipment. 7-14 working day delivery time
3. Shipping Guarantee
We provide a shipping guarantee for our users. If we miss the delivery date (usually 30-40 days), we offer a full refund.
We offers a full refund if the order delays. It will be counted from the date that the package leaves our warehouse.
Please note that:
For orders shipped to the USA, European countries, New Zealand, Canada, We will refund if the total shipping time more than 30 days.
For orders shipped to South America, Middle East, India, Africa, We will refund if the total shipping time more than 60 days.
Order delay caused by delivery pending, such as an insufficient address, package unclaimed, inability to contact the customer, etc, We will not refund you.
You can check the delivery date on the product check out page as a reference. The date is counted from the time a tracking number create.
Please note that, during the busy season, such as Black Friday, Cyber Monday, Christmas, etc, the date may be longer because of the massive packages and limited capacity of shipping companies. We will notify you in advance to protect your interest. Please check our refund policy for more details.
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